Send a contextual Gmail reply from a Bika handoff
Move a Bika handoff into the right email conversation with the reply details ready in the workflow instruction.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply to email thread
Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.
Why this helps
A handoff can stall when someone has to find the right thread and compose the next reply manually.
- Reply within the referenced existing thread.
- Use the thread's subject context.
- Reduce delay between handoff and response.
Setup
Build it in a few focused steps.
- 1Connect Bika.ai and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis when to reply, what approved content to send, and to use the thread ID and recipient details supplied by Bika.
- 4Choose the Notis webhook trigger and configure Bika's outgoing webhook to call it only for the intended reply handoff.
- 5Choose where run reports go, then test with one real thread and approved reply content.
Questions about this workflow
What information is required?
Provide a valid accessible thread ID, correctly formatted recipient details, and the content to send.
Can this send an unreviewed reply?
The action sends a reply. Use it only when the Bika handoff and instruction provide approved content and the intended thread.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bika.ai to Gmail. A trigger fires from one place; an action lands in another.
Bika.ai triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bika.ai and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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