Track Bika follow-ups with Gmail thread labels
Keep the whole conversation visible as follow-up work moves forward in Bika.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Modify thread labels
Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.
Why this helps
Labeling only one email can leave the rest of a relevant thread out of view.
- Apply an existing label to all messages in a thread.
- Keep related correspondence together.
- Make follow-up easier to find in Gmail.
Setup
Build it in a few focused steps.
- 1Connect Bika.ai and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to apply a specified existing Gmail label to the thread ID supplied by Bika.
- 4Choose the Notis webhook trigger and configure Bika's outgoing webhook to call it when follow-up is needed.
- 5Choose where run reports go, then test with a real thread ID and existing label.
Questions about this workflow
Does this create a label?
No. Create the label in Gmail first, then use its existing label name or ID in the instruction.
Will it affect the whole thread?
Yes. The action modifies labels for the thread's messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bika.ai to Gmail. A trigger fires from one place; an action lands in another.
Bika.ai triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bika.ai and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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