Answer a company question with researched context
Turn a company lookup request into a sourced, concise response in the relevant WhatsApp conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A question about a company can interrupt your day while you gather context from another tool before answering.
- Keep the response tied to the message that prompted the research.
- Add company context without manually switching between research and messaging.
- Return a concise answer suited to the original question.
Setup
Build it in a few focused steps.
- 1Connect Bigpicture io and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to use the company and question in the webhook request to research relevant context and reply to the specified WhatsApp message.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real message reference and confirm the recipient has texted your number first.
Questions about this workflow
What information does the webhook need?
Provide the company identifier, the question to answer, and the WhatsApp conversation and message reference required to reply in context.
Does a contextual reply require the recipient to have messaged first?
Yes. WhatsApp delivers replies only if the recipient has texted your number first.
Will the answer include every company detail?
The instruction should ask for only details relevant to the question. Bigpicture can only return what is available from the company research request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bigpicture io to Whatsapp. A trigger fires from one place; an action lands in another.
Bigpicture io triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bigpicture io and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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