Skip to content
Notis

Spot duplicate company records in Jira

Find likely duplicate company tickets before they split context and follow-up across multiple records.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Search Issues Using JQL (GET)

Searches for jira issues using jql with pagination and field selection.

Why this helps

Duplicate company issues can fragment research and make it unclear which ticket contains the current work.

  • Search a defined set of company issues for likely matches.
  • Use company identity details to support duplicate review.
  • Flag candidates for human confirmation in Jira.

Setup

Build it in a few focused steps.

  • 1Connect Bigpicture io and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe the Jira company issues to compare and how likely duplicates should be reported for review.
  • 4Pick a recurring schedule and choose where run reports go.
  • 5Test with one real group of issues and confirm the flagged matches.

Questions about this workflow

Will this automatically delete duplicates?

No. This workflow identifies likely matches and reports them for review, leaving the decision to the team.

What information helps identify duplicates?

Use stable company identifiers when available, such as a domain or company name, and ask Notis to describe uncertainty when evidence is incomplete.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bigpicture io to Jira. A trigger fires from one place; an action lands in another.

Bigpicture io triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Bigpicture io and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.