Share the right contact details when a campaign handoff needs a person
Use a Bigmailer handoff payload to send a WhatsApp contact card and help an interested person reach the right teammate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send contacts
Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.
Why this helps
A warm handoff can lose momentum when someone has to find and copy the right person's details manually.
- Make the handoff easier to act on
- Avoid manually copying contact information
- Connect the campaign context to the right person
Setup
Build it in a few focused steps.
- 1Connect Bigmailer and WhatsApp once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to use the incoming handoff details to share the relevant contact over WhatsApp only when the recipient has texted first.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real handoff and confirm the contact details.
Questions about this workflow
Will the contact card work for people who have not messaged us?
The listed Send contacts action is delivered only if the recipient has initiated a conversation first.
Which contact will be shared?
The automation needs the relevant contact details in the webhook payload or other available context. It should not invent missing names or numbers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bigmailer to Whatsapp. A trigger fires from one place; an action lands in another.
Bigmailer triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bigmailer and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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