Retrieve Replies for a Lead Handoff
See the complete thread before you decide what happens next with a prospect.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve conversation replies
Retrieves replies to a specific parent message in a slack conversation, using the channel id and the parent message's timestamp (`ts`).
Why this helps
The original lead alert is easy to find, but the decisions live in replies below it.
- Capture full handoff context
- Avoid repeated questions
- Make next actions clearer
Setup
Build it in a few focused steps.
- 1Connect Bettercontact and Slack in Notis.
- 2Create an automation for lead handoff updates.
- 3Tell Notis to retrieve replies to the matching Slack lead message and summarize decisions, objections, and assigned actions.
- 4Pick the Bettercontact webhook trigger.
- 5Choose the report channel and test with one threaded lead alert.
Questions about this workflow
Does this post a new summary?
The action retrieves replies. Ask the automation to report its summary in the configured run report channel.
What if the message has no replies?
Notis can report that the thread is empty so the handoff remains explicit.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bettercontact to Slack. A trigger fires from one place; an action lands in another.
Bettercontact triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
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Stars a channel, file, file comment, or a specific message in slack.
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Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Bettercontact and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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