Check Owner Presence Before Outreach
Plan handoffs around who is actually available right now.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Retrieve user presence
Retrieves a slack user's current real-time presence (e.g., 'active', 'away') to determine their availability, noting this action does not provide historical data or status reasons.
Why this helps
Urgent lead work waits because assignments ignore current availability.
- Improve timing of handoffs
- Reduce unanswered requests
- Support better daily planning
Setup
Build it in a few focused steps.
- 1Connect Bettercontact and Slack in Notis.
- 2Create a scheduled owner availability automation.
- 3Tell Notis to check the current presence of Slack users linked to active Bettercontact leads and group them by available status.
- 4Pick a recurring Notis schedule.
- 5Choose the report channel and test with one active owner.
Questions about this workflow
Is presence historical?
No. Slack presence reflects current availability and does not include historical reasons.
What if the owner cannot be matched?
Notis reports the unmatched owner so you can correct the assignment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bettercontact to Slack. A trigger fires from one place; an action lands in another.
Bettercontact triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Bettercontact and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Slack.