Resolve the right Linear user for routing
Turn human routing rules into a reliable owner lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Linear users
Lists all users in the linear workspace with their ids, names, emails, and active status.
Why this helps
Similar names and changing team membership make manual owner selection error prone.
- Reduce assignment mistakes
- Use current workspace identities
- Support reliable downstream updates
Setup
Build it in a few focused steps.
- 1Connect Bettercontact and Linear in the Notis portal.
- 2Create an automation named Routing user lookup.
- 3Tell Notis to list Linear users and identify the active user matching the supplied Bettercontact routing context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real routing request.
Questions about this workflow
Can it return inactive users?
Tell Notis to exclude inactive users unless you explicitly need them.
Does this assign the issue?
No, it resolves the user identity for a later assignment action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bettercontact to Linear. A trigger fires from one place; an action lands in another.
Bettercontact triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Bettercontact and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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