Give unresolved questions a documentation check
Have Notis revisit unresolved questions on a schedule and search DocsBot for relevant content, so your team has useful context when it picks them back up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Semantic Search Bot Content
Searches a bot’s indexed content for relevant source passages.
Why this helps
Unresolved questions linger because the next person has to restart the documentation search from scratch.
- Bring relevant documentation back into the review.
- Make unresolved items easier to resume.
- Reduce duplicate investigation.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for unresolved question review.
- 3Tell Notis to find unresolved AnyDB questions and search the specified DocsBot bot for relevant indexed content.
- 4Choose the notis_cron trigger, set a useful review schedule, and choose where run reports should go.
- 5Test with one real unresolved question and review the search results.
Questions about this workflow
Does this automatically resolve the AnyDB record?
No. The listed DocsBot action searches content. A person can use the results to decide whether the question is resolved.
What data does the search need?
The question text and the correct DocsBot bot context must be available to the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Docsbot ai. A trigger fires from one place; an action lands in another.
AnyDB triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
AnyDB and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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