Make Delighted feedback review a steady habit
Get a regular view of customer responses without remembering to open another dashboard.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Survey feedback is easy to overlook when reviewing it depends on someone remembering to check Delighted.
- Retrieve survey responses on a recurring schedule.
- Ask Notis to summarize themes or notable changes in the returned feedback.
- Send the review to the channel where the team already follows work.
Setup
Build it in a few focused steps.
- 1Connect Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to retrieve recent survey responses and summarize useful themes from the returned data.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with one real run and confirm the summary matches the responses returned.
Questions about this workflow
Can Notis compare responses with a past baseline?
Only if the baseline is available in the returned data or supplied to the automation. The workflow should call out when no baseline is available.
Can the review focus on a date range?
Describe the desired time window in the instruction. The response listing supports optional date filtering, subject to what the action exposes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Delighted. A trigger fires from one place; an action lands in another.
AnyDB triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
AnyDB and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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