Put eligible AnyDB contacts on Delighted SMS Autopilot
Turn a clear customer event into an organized path for ongoing SMS feedback.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Why this helps
Keeping SMS feedback enrollment up to date can get lost among customer database maintenance.
- Add or update an SMS Autopilot membership from an AnyDB event.
- Base enrollment on eligibility information present in the webhook request.
- Avoid manual re-entry of contact details and customer properties.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, describe which contacts are eligible for SMS Autopilot and which available details to use.
- 4Select the AnyDB webhook trigger and choose a report destination.
- 5Test with one real eligible contact and verify the membership in Delighted.
Questions about this workflow
Will the webhook trigger itself send a text survey?
It enrolls or updates the person in SMS Autopilot. Delighted's SMS Autopilot configuration governs scheduled survey delivery.
Can this workflow infer SMS consent?
No. Consent or eligibility must be present in the information provided to Notis and reflected in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Delighted. A trigger fires from one place; an action lands in another.
AnyDB triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
AnyDB and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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