Spot recurring customer questions without manual digging
Bring user intents, sentiment, topics, and emerging trends into a regular review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Customer Intelligence Report
Returns AI-analyzed insights on user intent, sentiment, topics, and trends.
Why this helps
Useful patterns across conversations can be missed when someone has to inspect customer questions one by one.
- Review AI-analyzed user patterns on a schedule.
- Surface common intents and frequently discussed topics.
- See sentiment and emerging trends in the returned report.
Setup
Build it in a few focused steps.
- 1Connect CustomGPT once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it.
- 3In one instruction, say to retrieve the customer intelligence report for the specified project and summarize its returned insights.
- 4Choose the notis_cron trigger and set the recurring schedule.
- 5Choose a run report channel, then test with one real project.
Questions about this workflow
Does this report include every conversation verbatim?
No. The listed action returns AI-analyzed insights such as intents, sentiment, topics, and trends.
Can it confirm why a trend is happening?
The report can surface patterns, but explanations beyond the returned evidence need other supporting information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Customgpt. A trigger fires from one place; an action lands in another.
AnyDB triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
AnyDB and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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