Resolve duplicate identities using AnyDB context
When your database confirms that two identifiers belong to one person, Notis can create the alias that consolidates their Customer.io data.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Why this helps
Duplicate profiles split customer history and complicate targeting and follow-up.
- Consolidate profile data under a canonical identity
- Use verified database context for identity resolution
- Reduce fragmented customer histories
Setup
Build it in a few focused steps.
- 1Connect AnyDB and Customer.io once in Notis.
- 2Create an automation and name it for identity consolidation.
- 3In one instruction, ask Notis to create an alias from the old identifier to the canonical person identifier in a verified incoming record.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one confirmed duplicate pair and verify the canonical profile in Customer.io.
Questions about this workflow
Does creating an alias move profile data?
The Customer.io alias action moves data from the previous identifier profile to the user profile, consolidating the records.
Should uncertain matches be merged?
No. Use this only when the incoming AnyDB record establishes that both identifiers belong to the same person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Customerio. A trigger fires from one place; an action lands in another.
AnyDB triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
AnyDB and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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