Clear the resolution follow-up queue
Give customers the resolution context already captured in your database with a scheduled Canny update.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Comment
Posts a new comment on a post.
Why this helps
Resolution notes can pile up internally while the feedback conversations remain unanswered.
- Batch customer follow-up into a recurring review.
- Keep each resolution note linked to its recorded post and author.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Instruct Notis to review records marked ready to share and add each note as a comment on its specified Canny post using the supplied author identifier.
- 4Choose a recurring schedule and choose where run reports go.
- 5Test with one real ready resolution record and check its Canny thread.
Questions about this workflow
What needs to be ready in AnyDB?
Each record should indicate it is ready to share and include the comment text, post identifier, and author identifier.
Does this post comments immediately when a record changes?
No. Notis reviews the records on the recurring schedule you select.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Canny. A trigger fires from one place; an action lands in another.
AnyDB triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
AnyDB and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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