Keep Canny customer profiles up to date
Let a scheduled pass handle profile updates already queued in your customer database.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create or Update User
Creates a user or updates their existing profile.
Why this helps
Customer profile updates can be missed when they must be copied into the feedback workspace one by one.
- Batch user profile maintenance into a recurring process.
- Use the customer details already recorded for synchronization.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to review customer records marked for sync and create or update the corresponding Canny users with supplied profile details.
- 4Choose a recurring schedule and choose where run reports go.
- 5Test with one real customer record and check the Canny profile.
Questions about this workflow
How should records be marked?
Make it clear which records are ready for synchronization and include the user identifier and profile values to apply.
Does this remove Canny users missing from AnyDB?
No. It creates or updates users and does not delete them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Canny. A trigger fires from one place; an action lands in another.
AnyDB triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
AnyDB and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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