Keep customer profiles current in Canny
Pass along approved customer details once and keep the corresponding Canny user profile up to date.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update User
Creates a user or updates their existing profile.
Why this helps
Customer details recorded internally can be missing or outdated in the feedback workspace.
- Reduce duplicate profile entry across tools.
- Keep user details aligned with the customer record supplied.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create or update the Canny user from each submitted customer record using its supplied profile details.
- 4Choose the Notis webhook trigger and choose where run reports go.
- 5Send one real customer record and check the Canny user profile.
Questions about this workflow
What user information should be supplied?
Include the user details needed for creation or update, such as an email identifier and any profile values to synchronize.
Does this delete users who are absent from AnyDB?
No. This workflow uses the create or update action and does not remove users.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Canny. A trigger fires from one place; an action lands in another.
AnyDB triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
AnyDB and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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