Spot Botsonic conversations that may need follow-up
Ask Notis to surface possible follow-up from conversation threads so you can decide what deserves attention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Conversations
Retrieves conversations related to a bot.
Why this helps
Useful customer conversations can disappear in a long thread list when follow-up depends on remembering to check it.
- Bring potential follow-ups into one review
- Start the review when needed
- Keep final follow-up decisions with a person
Setup
Build it in a few focused steps.
- 1Connect Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
- 3Ask Notis to retrieve conversation threads and list possible follow-up items with the evidence present in the returned data.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real run and check that suggested follow-ups are grounded in the threads.
Questions about this workflow
Will this send replies to customers?
No. The available action retrieves conversations; the workflow prepares a report for your review.
Can it know whether someone already followed up elsewhere?
Only if that history is available in the returned data or supplied to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Botsonic. A trigger fires from one place; an action lands in another.
AnyDB triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
AnyDB and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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