Find unanswered support questions during admin audits
Use the admin review rhythm to check which customer questions still lack answers and decide what guidance needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Questions
Lists the questions asked of a bot.
Why this helps
Unanswered customer questions can stay buried in bot history while the team focuses on configuration work.
- Review unanswered questions as part of a recurring admin audit.
- Turn question history into a focused list of content gaps.
- Help prioritize which guidance may need review.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to review available Anthropic audit context and list unanswered questions for the relevant DocsBot bot as documentation topics for human review.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real audit period and confirm the listed questions are actually unanswered.
Questions about this workflow
Does this answer the questions automatically?
No. It lists questions for review. The workflow does not create or publish answers.
Can it filter questions?
The action supports listing questions, and the instruction can ask Notis to focus on the unanswered status when available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Docsbot ai. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Anthropic administrator and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.