Check support resolution after admin changes
Pair a regular admin review with a look at the support metrics that can reveal where guidance needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Bot Monthly Reports
Retrieves a bot’s monthly question resolution statistics.
Why this helps
Teams can make configuration changes without checking whether the related support content still answers questions well.
- Review monthly bot resolution metrics as part of an admin upkeep routine.
- Spot potential gaps that deserve a documentation review.
- Keep support performance visible without a separate manual lookup.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to review Anthropic admin change context alongside the relevant DocsBot bot's monthly resolution report and summarize notable support gaps.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real review period and confirm the summary separates metric findings from guesses.
Questions about this workflow
Does the report prove that an admin change caused a resolution change?
No. The metrics can show trends, but the workflow should describe a causal link only when the available evidence supports it.
What data does the DocsBot report provide?
It returns monthly statistical reports with question resolution metrics for a selected month.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Docsbot ai. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Anthropic administrator and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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