Spot support trends during Anthropic admin reviews
Bring bot performance into the same review rhythm as organization administration, so potential gaps are easier to notice.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Bot Statistics
Retrieves a bot’s performance and conversation analytics for a period.
Why this helps
Support trends and admin changes are reviewed separately, making it harder to know what needs a closer look.
- Review resolution, deflection, time saved, and other available statistics.
- Bring admin review context and support trends into one run report.
- Identify follow-up questions without overstating causality.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to summarize available Anthropic admin review context alongside the relevant DocsBot statistics and flag trends for investigation without claiming causation.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real period and confirm the report includes the selected bot and date range.
Questions about this workflow
Which statistics can this review include?
The action can return metrics such as resolution rate, deflection rate, time saved, time series, feedback, escalations, and agent mode conversation analytics.
Can it identify the cause of a trend?
It can flag a trend and compare it with available admin context, but should not claim a cause unless the evidence supports it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Docsbot ai. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Anthropic administrator and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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