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Review customer feedback with organization context

Bring survey responses and relevant admin context into one scheduled review so patterns are easier to act on.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Survey Responses

Lists survey responses in your account.

Why this helps

Feedback and organization changes often sit in separate places, making patterns harder to spot.

  • Retrieve survey responses on a recurring schedule.
  • Summarize themes without implying unavailable organizational history.
  • Flag missing context so findings are not overstated.

Setup

Build it in a few focused steps.

  • 1Connect Anthropic administrator and Delighted once in the Notis portal.
  • 2Create an automation and instruct Notis to retrieve Delighted responses and compare them only with specified or available Anthropic context.
  • 3State any date range or cohort requirements in the instruction; the workflow has no preset filter builder.
  • 4Pick a recurring Notis schedule and choose where run reports should go.
  • 5Test with one real response review and check that the report distinguishes evidence from missing context.

Questions about this workflow

Can this prove an admin change caused a survey response?

No. A relationship can only be reported if the relevant change history and response details are available; timing alone does not establish causation.

What does the response action return?

It retrieves Delighted survey responses with pagination and optional filters, including options for date range, person, trend, sorting, person details, and notes.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Anthropic administrator to Delighted. A trigger fires from one place; an action lands in another.

Anthropic administrator triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

Anthropic administrator and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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