Cancel pending surveys when circumstances change
Keep scheduled feedback from going out after a meaningful change makes it inappropriate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Why this helps
A pending survey can become poorly timed after access or organizational circumstances change.
- Remove pending survey requests for a specified email when cancellation is warranted.
- Use the incoming change context to explain the decision in the run report.
- Avoid cancellation when no specific person or reason is supplied.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and Delighted once in the Notis portal.
- 2Create an automation and describe when a change warrants cancelling a person's pending surveys.
- 3Choose the Notis webhook trigger and select where run reports should go.
- 4In the instruction, require a specific email address in the webhook context before cancelling pending requests.
- 5Test with one real example and verify the specified person's pending requests are the intended ones.
Questions about this workflow
Does this delete the person's Delighted account?
No. It removes pending survey requests for a person; it does not delete the person or their response history.
What information must the webhook provide?
It should include the relevant change context and the person's email address. If either is missing, the instruction should tell Notis to skip cancellation and report why.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Delighted. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Anthropic administrator and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.