Bring customer themes into your admin review
Review the themes customers raise with selected CustomGPT agents alongside organization changes.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Customer Intelligence Report
Returns AI-analyzed insights on user intent, sentiment, topics, and trends.
Why this helps
Customer themes can stay buried in chatbot analytics while admin decisions are being reviewed elsewhere.
- See common intents and topics in the review.
- Notice sentiment patterns for follow-up.
- Connect customer themes to review priorities without claiming causation.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and CustomGPT once in Notis.
- 2Create an automation and identify which projects should contribute customer intelligence.
- 3Choose a recurring schedule as the trigger.
- 4Choose where run reports should go.
- 5Test with one real agent and review its returned report.
Questions about this workflow
Is this a customer support response workflow?
No. It retrieves customer intelligence findings for internal review.
Can the report attribute customer sentiment to an organization change?
No. It can show the information together, but attribution requires other evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Customgpt. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
Anthropic administrator and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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