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Notis

Check who is available for an Airwallex escalation

Route urgent finance follow-up with current availability in view.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Retrieve user presence

Retrieves a slack user's current real-time presence (e.g., 'active', 'away') to determine their availability, noting this action does not provide historical data or status reasons.

Why this helps

Escalations lose time when they go to someone who is away or inactive.

  • Add availability context
  • Reduce blind handoffs
  • Support better escalation decisions

Setup

Build it in a few focused steps.

  • 1Connect Airwallex and Slack once in the Notis portal.
  • 2Create an automation that checks the designated Slack user's current presence for scheduled Airwallex follow-up.
  • 3Choose a Notis cron schedule.
  • 4Pick where run reports go and test with one real escalation case.

Questions about this workflow

Does presence include a reason for being away?

No. Slack presence reports the current real-time presence, not historical reasons.

Can the result decide who to contact?

Ask Notis to report the status and apply your stated routing rule using only the available data.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airwallex to Slack. A trigger fires from one place; an action lands in another.

Airwallex triggers

Slack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

Airwallex and Slack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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