Bring web-based customer feedback into Dovetail
Create a readable report from public feedback you reviewed, with the customer language and context close at hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Doc
Creates a document in a project; its content is stored but not returned.
Why this helps
Feedback spread across review pages and forums is slow to summarize and easy to misrepresent when moved manually.
- Collect feedback themes in a project doc for team review.
- Keep source references alongside summarized customer language.
- Separate what the page says from what the synthesis suggests.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Dovetail once in the Notis portal.
- 2Create an automation in Automations, New Automation, or ask Notis to create it in plain language.
- 3In one instruction, set the feedback scope and ask Notis to summarize a completed Airtop run into a Dovetail doc with source links and a clear distinction between evidence and interpretation.
- 4Choose the webhook trigger and select a report channel.
- 5Test with one real feedback review and inspect the resulting doc.
Questions about this workflow
Does this access private customer accounts?
It uses the content returned by Airtop. Only include sources you are authorized to review and that Airtop can access.
Can it include quotes?
Ask Notis to include short, relevant excerpts when they are present in the returned content, with their source references.
Will it create a Dovetail doc for each request?
Yes, the selected action creates a doc containing the report for the completed webhook run.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Dovetail. A trigger fires from one place; an action lands in another.
Airtop triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Create a channel to organize and collect feedback.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Create a new contact.
Create Data Point
Record and classify a data point in a channel.
Create Data
Creates a research data item in a project.
Create Insight
Save a research insight, optionally linking it to a project.
Create Topic
Create a topic in a channel to organize feedback.
Create Doc
Creates a document in a project; its content is stored but not returned.
Delete Channel
Move a channel to the project trash, where it can be restored for 30 days.
Connect any two apps with Notis in the middle.
Airtop and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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