Find answers to questions your bot missed
Use DocsBot's unanswered question list and Airtop browsing to find existing public answers that may close knowledge gaps.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Questions
Lists the questions asked of a bot.
Why this helps
Unanswered questions pile up, even when a helpful answer already exists somewhere on the website.
- Surface possible answers already published on your site.
- Prioritize questions that still need documentation.
- Reduce manual searching across help pages.
Setup
Build it in a few focused steps.
- 1Connect Airtop and DocsBot ai once in Notis.
- 2Create an automation in plain language or in Automations, New Automation.
- 3Describe which bot's unanswered questions to review and how Airtop should search the public help site for matching pages.
- 4Choose a recurring schedule and select where run reports go.
- 5Test with a real unanswered question and review the findings.
Questions about this workflow
Does it change an unanswered question to answered?
No. This workflow lists questions and reports possible public sources; it does not alter question status.
Can the public page be treated as a definitive answer?
The workflow can surface a candidate page, but a person should confirm it answers the question accurately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Docsbot ai. A trigger fires from one place; an action lands in another.
Airtop triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Airtop and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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