Turn website callback requests into Dialpad callbacks
Move a callback request from the website into Dialpad while the visitor is still expecting a response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create callback
Queues a callback request for an agent at a call center to handle.
Why this helps
A callback request can be missed when it sits in a website inbox or requires someone to re-enter it by hand.
- Reduce manual transfer of callback requests
- Keep incoming requests moving to the selected Dialpad call center
- Use the phone number and request details Airtop actually extracts
Setup
Build it in a few focused steps.
- 1Connect Airtop and Dialpad once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for website callback requests.
- 3Tell Notis to create a Dialpad callback using the visitor phone number and request details Airtop returns, for the intended call center.
- 4Pick the Notis webhook trigger Airtop will call with each request, then choose where run reports should go.
- 5Test with one real callback request and confirm it appears in Dialpad.
Questions about this workflow
What does this workflow create?
It creates a callback request in Dialpad using the phone number and call center information available in the Airtop result and instruction.
Does it work with any website?
It can work when Airtop can access the page and return the visitor's callback details in the webhook payload.
What if Airtop does not return a phone number or intended call center?
Notis cannot infer missing details. Include them in Airtop's result or the automation instruction before expecting a callback to be created.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Dialpad. A trigger fires from one place; an action lands in another.
Airtop triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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When this happens · Trigger
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