Enroll verified customer phone contacts for SMS surveys
Check customer details in a browser workflow, then keep eligible contacts ready for Delighted SMS surveys.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Why this helps
Manually checking customer status and phone details before SMS enrollment creates friction and missed feedback opportunities.
- Verify eligibility before updating SMS membership.
- Reduce manual review of customer records.
- Keep survey enrollment aligned with current browser-visible details.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Delighted once in Notis.
- 2Create an automation in plain language or in Automations, New Automation.
- 3Describe how Airtop should verify eligibility and phone details before adding or updating SMS Autopilot membership.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real eligible contact and check the Delighted SMS membership.
Questions about this workflow
What if a phone number is missing or unclear?
Have the instruction skip the enrollment and report the missing or uncertain detail for review.
Does this send a survey immediately?
The selected Delighted action adds or updates SMS Autopilot membership for scheduled survey delivery. It is not described as an immediate survey send.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Delighted. A trigger fires from one place; an action lands in another.
Airtop triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airtop and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.