Turn completed onboarding into timely customer feedback
When Airtop confirms an onboarding milestone, Notis can invite that customer to share feedback through Delighted.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Remembering which newly onboarded customers should receive a survey adds another follow-up task to an already busy launch process.
- Invite customers after a verified onboarding milestone.
- Keep contact details and survey properties together in Delighted.
- Reduce manual follow-up after customer setup.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Delighted once in Notis.
- 2Create an automation in plain language or in Automations, New Automation.
- 3Describe how Airtop should verify onboarding and which customers should receive a Delighted survey email.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real onboarding example and check the Delighted person and survey request.
Questions about this workflow
Does Airtop start this workflow automatically?
Airtop has no listed trigger event here. An HTTP request to the Notis webhook starts the workflow, after which Notis can use Airtop to check the onboarding source.
What if the onboarding page does not show an email address?
Provide a reliable way to identify the customer, or have the workflow report that the contact details are missing instead of creating a survey request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Delighted. A trigger fires from one place; an action lands in another.
Airtop triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airtop and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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