Keep survey opt-outs in sync with Delighted
Review a customer preference source and make sure explicit email survey opt-outs are respected in Delighted.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
An opt-out recorded outside the survey system can be missed, leading to unwanted follow-up and manual reconciliation.
- Review a designated browser-visible preference source on a schedule.
- Add explicitly opted-out people to Delighted's email unsubscribe list.
- Reduce repeated manual reconciliation of survey preferences.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Delighted once in Notis.
- 2Create an automation in plain language or in Automations, New Automation.
- 3Describe where Airtop should find explicit survey opt-outs and when to unsubscribe the matching person in Delighted.
- 4Choose a recurring Notis schedule and select where run reports should go.
- 5Test with one real opt-out record and verify the person appears as unsubscribed.
Questions about this workflow
Does this unsubscribe people from SMS surveys too?
The listed action adds a person to the unsubscribe list for future email surveys. The action description does not specify SMS unsubscribe behavior.
What if an opt-out record does not identify a person clearly?
Have the workflow report the ambiguous record and avoid unsubscribing someone without a reliable match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Delighted. A trigger fires from one place; an action lands in another.
Airtop triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airtop and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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