Refresh dormant user context before follow-up
Give re-engagement work a current starting point by checking for relevant profile context before the next outreach decision.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Identify Person
Creates or updates a person’s profile and assigns traits.
Why this helps
Dormant-user follow-up often starts with stale assumptions or an extra round of manual research.
- Refresh context before re-engagement decisions.
- Keep verified details with the matching profile.
- Reduce repetitive research across dormant accounts.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Customer.io once in Notis.
- 2Create an automation and name it for dormant user context refresh.
- 3Tell Notis which user cohort or identifiers to research and to update profiles only with verified returned details.
- 4Choose a recurring schedule and a channel for run reports.
- 5Test with one real dormant-user record and review the profile.
Questions about this workflow
Does Customer.io provide the dormant cohort to Airtop?
This workflow uses the cohort or identifiers you supply to Notis. Include an available source for that list; do not assume Airtop provides Customer.io segments.
Will it send a re-engagement email?
No. This workflow refreshes profile context. A separate messaging workflow can use that information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Customerio. A trigger fires from one place; an action lands in another.
Airtop triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Airtop and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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