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Put customer feedback in a wider news context

When feedback surfaces a market concern, an HTTP request can start a related news search and give you a short view of broader coverage.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Search News Articles

Retrieves news articles matching a search and filters.

Why this helps

A customer concern may reflect a wider market shift, but validating that hunch can mean an extra research task that gets postponed.

  • Move from a feedback signal to related news search.
  • Use article coverage as additional context for product decisions.
  • Ask Notis to separate reported facts from its summary.

Setup

Build it in a few focused steps.

  • 1Connect Airtop and Currents API once in the Notis portal.
  • 2Create an automation in Automations, or tell Notis in plain language from any channel.
  • 3In one instruction, describe the issue to search and how to summarize related coverage.
  • 4Choose a webhook trigger and where run reports should go.
  • 5Test with one real request and review the results.

Questions about this workflow

Does this analyze my customer feedback directly?

Only if the feedback is made available to the automation through the trigger context or your instruction. Otherwise, specify a fixed issue to search.

Will news confirm that customers are right?

News can add context but cannot validate an individual customer's experience. Review sources and feedback together.

Can it search a phrase or keyword?

Yes. The Currents search action supports keywords and phrases.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airtop to Currents api. A trigger fires from one place; an action lands in another.

Airtop triggers

Currents api actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Latest News

Retrieves the latest news articles.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Activities Watch

Starts real-time notifications for activity in workplace apps.

ActionInstant

Get Entity Usage Reports

Retrieves usage statistics for a workplace entity on a specific date.

ActionInstant

List Users

Lists users in a workplace domain or retrieves the latest news articles.

ActionInstant

Search News Articles

Retrieves news articles matching a search and filters.

ActionInstant

Connect any two apps with Notis in the middle.

Airtop and Currents api, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Currents api.