Turn public feedback into a trackable follow-up
Airtop checks the review pages you choose. Close records a task when a review needs someone to respond or investigate.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Task
Creates a task to track a to-do item.
Why this helps
Feedback found during occasional browsing can be missed or forgotten before a useful response is made.
- Create follow-up work for reviews matching your criteria.
- Keep a reference to the public page in the task.
- Avoid treating a visible review as proof of an internal customer history.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Close once in Notis.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Specify the public review pages and criteria, then ask Notis to create a Close task for each qualifying review Airtop can verify.
- 4Choose the Notis schedule trigger and select where run reports go.
- 5Test with one real review page.
Questions about this workflow
Can it tell whether a review is new?
Only if a previous result or other baseline is available. Otherwise, ask it to create tasks based on current visible reviews and review them for duplicates.
Does the task represent a verified customer?
It represents a public review page observation. Any identity or customer relationship must be separately verified.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Close. A trigger fires from one place; an action lands in another.
Airtop triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
Creates an SMS activity to log a sent, received, or draft message.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a record of an inbound or outbound call.
Create Email
Create Lead
Creates a new lead in the sales pipeline.
Create Task
Creates a task to track a to-do item.
Delete Call
Deletes a call record; this action cannot be undone.
Get Notes
Retrieves recorded notes.
Get Contact
Retrieves a contact by ID.
Connect any two apps with Notis in the middle.
Airtop and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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