Prepare customer follow-up with user context
Make customer follow-up easier by reviewing relevant user context alongside what you learned from the web.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Users
Lists end users in your workspace.
Why this helps
Preparing a thoughtful follow-up can take extra time when user details and browser research are far apart.
- Review available Canny user details in one report.
- Connect supplied research with potential follow-up context.
- Prepare more focused customer conversations.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or ask Notis from any channel.
- 3Ask Notis to list users in the intended scope and summarize relevant returned context with any supplied browser research.
- 4Choose a Notis cron trigger and report destination.
- 5Test with a limited scope and confirm the report contains useful context.
Questions about this workflow
Can this list every user?
The list action supports pagination. Define a suitable scope and check that returned results cover it.
Does it contact users?
No. It produces a report for internal follow-up planning.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Canny. A trigger fires from one place; an action lands in another.
Airtop triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airtop and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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