Check feedback attribution against Canny
Confirm the matching Canny user before using research to prepare an attributed feedback record.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve User
Retrieves a user’s details.
Why this helps
Attribution errors add cleanup work and can make customer feedback harder to trust.
- Resolve a user with one supplied identifier.
- Reduce attribution guesswork before feedback is filed.
- Keep a research workflow grounded in returned user details.
Setup
Build it in a few focused steps.
- 1Connect Airtop and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or ask Notis from any channel.
- 3Ask Notis to retrieve the Canny user using exactly one supplied identifier and report any ambiguity alongside the browser finding.
- 4Choose a Notis webhook trigger and where run reports should go.
- 5Test with one known identifier and confirm the returned user.
Questions about this workflow
Can I provide multiple identifiers at once?
The lookup expects one identifier, such as a Canny user ID, app user ID, or email.
Will this create a user?
No. This workflow retrieves a user. A separate action can create or update one when appropriate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Canny. A trigger fires from one place; an action lands in another.
Airtop triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airtop and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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