Bring customer order history into Airtop research reviews
See a customer's relevant purchase history alongside browser research before preparing your next response or recommendation.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Orders by Email
Why this helps
Customer research and past orders often live in separate places, leaving teams to reconstruct context before responding.
- Bring past orders into a customer research review.
- Reduce repeated searching across order records.
- Prepare a more informed follow-up using supplied context.
Setup
Build it in a few focused steps.
- 1Connect Airtop and BaseLinker once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3In one instruction, ask Notis to retrieve BaseLinker orders for the supplied customer email and summarize them with the relevant Airtop research.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real customer case and confirm the email and order context are appropriate.
Questions about this workflow
Does Airtop supply the customer email automatically?
No Airtop trigger or retrieval event is listed. Provide the customer email and any relevant research context to the automation.
Will this retrieve all order details?
It searches for orders linked to the supplied email. Ask for a focused summary and verify which returned details are relevant.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Baselinker. A trigger fires from one place; an action lands in another.
Airtop triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
List connected external storages.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Inventory
Creates or updates a product catalog.
Get Inventory Documents
Retrieve inventory documents.
Add Inventory Category
Creates a category or updates the existing category with the same identifier.
Get Inventory Document Series
Retrieve available inventory document series.
Add Inventory Document
Creates a draft inventory document that requires confirmation before it is confirmed.
Get Inventory Purchase Orders
Retrieve inventory purchase orders.
Add Inventory Manufacturer
Adds a manufacturer or updates the existing one with the same identifier.
Connect any two apps with Notis in the middle.
Airtop and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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