See the tone of feedback at a glance
Get a sentiment score and label alongside feedback so you can decide what deserves a closer read.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Analyze Text Sentiment
Analyzes text sentiment and returns a score and classification.
Why this helps
A growing stream of messages makes it harder to spot frustrated customers quickly.
- Add a numerical sentiment score to incoming text.
- See a classification from positive through negative.
- Use the result to prioritize human review.
Setup
Build it in a few focused steps.
- 1Connect Airtop and API Ninjas once in the Notis portal.
- 2Create an automation in Notis Automations or from any channel.
- 3Tell Notis to analyze the submitted text and report its score, classification, and a brief context summary.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real feedback example and check the classification.
Questions about this workflow
What sentiment labels can it return?
The action returns POSITIVE, WEAK_POSITIVE, NEUTRAL, WEAK_NEGATIVE, or NEGATIVE, along with a numerical score from -1 to 1.
Does a negative label prove a customer is upset?
It is an automated analysis of the text's emotional tone. Review the original message before making a customer decision.
Can it analyze very short messages?
The action analyzes text sentiment. Context and wording can affect results, so test it with the kinds of messages you receive.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtop to Api ninjas. A trigger fires from one place; an action lands in another.
Airtop triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analyze Text Sentiment
Analyzes text sentiment and returns a score and classification.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Airtop and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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