Make customer feedback easier to understand
Get a quick definition for uncommon wording while keeping the customer's original feedback in view.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Word Definition V2
Why this helps
Unusual phrasing can slow down feedback triage, especially when you are switching between customer messages and research.
- Keep definitions close to the customer's original words.
- Reduce ad hoc searches during feedback triage.
- Preserve source wording for later review.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Dictionary api once in the Notis portal.
- 2Create an automation from any channel, or in Automations, New Automation.
- 3Tell Notis to look up selected uncommon words in each parsed feedback item and return concise definitions with the original text.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real parsed feedback item and check that the original wording remains clear.
Questions about this workflow
Does this workflow rewrite what the customer said?
The instruction can ask Notis to preserve the original wording and add definitions separately.
Can it decide whether feedback is positive or negative?
This package is for dictionary lookups, not sentiment classification. You can use the definitions to support a separate review.
How does feedback reach Notis?
The webhook request must include the parsed feedback content for the automation to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Dictionary api. A trigger fires from one place; an action lands in another.
Airparser triggers
Dictionary api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Word Definition
Retrieves dictionary information for a word, with limited coverage beyond English.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Connect any two apps with Notis in the middle.
Airparser and Dictionary api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Dictionary api.