Turn Parsed Customer Details into Timely Surveys
Send a survey while a new customer is still fresh in your mind, without retyping details between tools.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Customer records extracted from emails and documents can sit idle while someone remembers to add them to the feedback process.
- Create or update a Delighted person from parsed customer information.
- Schedule a survey email as part of the same workflow.
- Reduce manual entry and missed feedback requests.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Delighted once in the Notis portal.
- 2Create an automation and describe how parsed new-customer details should be used to create or update a person and schedule a survey email.
- 3Choose the Notis webhook trigger and provide its endpoint to the process that sends Airparser results.
- 4Choose where run reports go, then test with one real parsed customer example.
Questions about this workflow
Does Airparser provide a native trigger for this workflow?
No Airparser trigger event is listed here. Start the automation with a Notis webhook and have the process handling Airparser results send the relevant parsed customer data.
What happens if the person already exists in Delighted?
The selected action can create or update a person. Tell Notis how to handle existing details and survey scheduling in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Delighted. A trigger fires from one place; an action lands in another.
Airparser triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airparser and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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