Carry Email Survey Opt-Outs Through to Delighted
A clear request to stop email surveys should not depend on someone remembering a separate update later.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
Opt-out language in a customer email or document can be missed if it is not reflected in the survey system.
- Add the identified person to Delighted's unsubscribe list.
- Act on clear opt-out requests found in parsed content.
- Reduce the need for manual follow-through on email survey preferences.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Delighted once in the Notis portal.
- 2Create an automation and instruct Notis to unsubscribe only when parsed content clearly requests no future email surveys and identifies the person.
- 3Choose the Notis webhook trigger and connect it to the process forwarding Airparser results.
- 4Choose where run reports go, then test with one real opt-out example.
Questions about this workflow
Does this action cancel only already scheduled surveys?
No. It adds the person to the unsubscribe list to prevent future email surveys. Use the pending-request deletion action when the goal is only to cancel scheduled requests.
Should an ambiguous complaint trigger an unsubscribe?
Only act when the parsed content clearly requests that the person stop receiving email surveys. Your instruction should distinguish that request from general feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Delighted. A trigger fires from one place; an action lands in another.
Airparser triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airparser and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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