Honor Survey Pause Requests Found in Documents
Make a clear request to pause future surveys actionable without leaving it buried in an email or file.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Why this helps
A survey pause request can be missed when it is captured in an incoming document and no one follows through in Delighted.
- Remove all pending survey requests for a specified person.
- Act on clear pause requests captured in parsed records.
- Reduce the chance of sending a scheduled survey after a pause request.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Delighted once in the Notis portal.
- 2Create an automation and instruct Notis to cancel pending requests only when a parsed record clearly requests a pause and identifies the person's email.
- 3Choose the Notis webhook trigger and connect it to the process forwarding Airparser results.
- 4Choose where run reports go, then test with one real pause-request example.
Questions about this workflow
Does this unsubscribe the person from all future surveys?
No. It deletes pending survey requests. Use the unsubscribe action when the request is to prevent all future email surveys.
What if a parsed request does not identify an email address?
The action requires a specific email address to identify whose pending survey requests should be deleted. Do not proceed without a reliable identifier.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Delighted. A trigger fires from one place; an action lands in another.
Airparser triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Airparser and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.