Track customer actions found in parsed documents
Send the customer action and its available context from an Airparser result to Customer.io as an event.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Track Event
Records an event associated with a person, along with its properties.
Why this helps
Useful customer actions captured in emails and documents can be missed when they never reach your engagement data.
- Record actions found in incoming documents.
- Keep event context available for Customer.io segmentation.
- Reduce manual event entry.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Customer.io once in the Notis portal.
- 2Create an automation and describe which parsed customer action to record.
- 3Choose the Notis webhook trigger and send it an Airparser result.
- 4Choose where Notis should send run reports.
- 5Test with one real example that includes a customer identifier and action.
Questions about this workflow
Does this track every parsed document?
It can record a customer action when the webhook payload includes one and provides enough information to identify the person.
What can Customer.io do with the event?
Customer.io can use tracked events for behavior tracking, segmentation, and campaigns, depending on your workspace setup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Customerio. A trigger fires from one place; an action lands in another.
Airparser triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Airparser and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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