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Consolidate duplicate profiles found in parsed records

When a parsed record provides both an existing identifier and a canonical person identifier, merge the old profile into the canonical one.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

Why this helps

Different identifiers in emails and documents can leave customer information split across multiple profiles.

  • Consolidate data under a canonical person profile.
  • Use identifiers surfaced in parsed emails or documents.
  • Reduce fragmented customer records.

Setup

Build it in a few focused steps.

  • 1Connect Airparser and Customer.io once in the Notis portal.
  • 2Create an automation and describe when an old profile should be merged into a canonical profile.
  • 3Choose the Notis webhook trigger and send a parsed record with both identifiers.
  • 4Choose where Notis should send run reports.
  • 5Test with one reviewed example and confirm the canonical identifier.

Questions about this workflow

What happens when a profile alias is created?

Customer.io moves data from the previous identifier's profile to the user identifier's profile.

Should every pair of parsed identifiers be merged?

Only merge when the input and your stated rules establish that both identifiers belong to the same person. The action consolidates profile data.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airparser to Customerio. A trigger fires from one place; an action lands in another.

Airparser triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Group

Adds a person to a group, linking them to an organization, account, or project.

ActionInstant

Get Integrations

Lists the integrations configured in your workspace.

ActionInstant

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

ActionInstant

Get Messages

Retrieves messages sent from your workspace and their delivery metrics.

ActionInstant

Get Segment Details

Retrieves details about a specific segment.

ActionInstant

Get Segment Membership

Retrieves the people in a specific segment.

ActionInstant

Get Segments

Lists the segments in your workspace.

ActionInstant

Connect any two apps with Notis in the middle.

Airparser and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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