Make parsed support issues searchable by your bot
Capture the problem details Airparser extracts as dataset records your Chatbotkit bot can use for answers.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Dataset Record
Adds a text record to a dataset for bot knowledge retrieval.
Why this helps
Useful support patterns stay buried in documents when nobody has time to transfer them into bot knowledge.
- Preserve structured issue details for retrieval by a bot.
- Build a searchable record of recurring support problems.
- Avoid retyping extracted information into a dataset.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Chatbotkit once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want.
- 3In one instruction, ask Notis to create a dataset record from each parsed support issue, using a dataset you identify.
- 4Choose the webhook trigger and where run reports should go.
- 5Send one real parsed support issue to test the workflow.
Questions about this workflow
Does this workflow create a dataset?
No. It creates a record in an existing dataset. Identify the dataset in your instruction.
What information can the record contain?
Ask Notis to use the structured support issue details included in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Chatbotkit. A trigger fires from one place; an action lands in another.
Airparser triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Airparser and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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