Keep feedback categories aligned with parsed themes
Spot gaps between the way customers describe requests and the tags your team uses in Canny.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tags
Lists tags.
Why this helps
Tag sets can drift as new themes emerge, making feedback harder to group consistently.
- See whether existing tags describe recurring customer themes.
- Keep categorization understandable as feedback changes.
- Give the team a concise report for tag decisions.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the desired outcome in plain language.
- 3In one instruction, ask Notis to compare accessible recent feedback themes with existing Canny tags and report possible coverage gaps.
- 4Pick the recurring schedule trigger and choose where run reports should go.
- 5Test with one real sample and confirm the report distinguishes evidence from suggestions.
Questions about this workflow
Will this create new tags?
No. This workflow lists existing tags and reports possible gaps. Creating a tag is a separate action and should follow your team's decision.
Can Notis know what a tag means?
Only from available tag names and context you supply. Provide guidance if your tags have meanings that are not self evident.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Canny. A trigger fires from one place; an action lands in another.
Airparser triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airparser and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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