Keep Canny post details current with parsed updates
Add newly extracted evidence to an existing request so the team can make decisions with current context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Updates a post’s details.
Why this helps
A Canny post can become outdated when important clarifications arrive later in email or documents.
- Keep existing requests current as new information arrives.
- Preserve one discussion thread for the same underlying request.
- Reduce manual edits after customer follow-up.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe the result to Notis in plain language.
- 3In one instruction, ask Notis to identify the matching post and update its details with only the new, relevant information.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one clarification and review the updated post details.
Questions about this workflow
Will this update the post title too?
The Update Post action can change post details and other fields. Instruct Notis to update only the fields needed for the clarification.
What if there are multiple possible matches?
Tell Notis to report the record for review instead of updating a post when the match is uncertain.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Canny. A trigger fires from one place; an action lands in another.
Airparser triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airparser and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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