Apply Canny tags based on extracted feedback themes
Make recurring feedback themes easier to spot with tags on the posts your team already uses.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Post Tag
Adds an existing tag to a post.
Why this helps
Useful themes can be buried in parsed customer messages, leaving Canny feedback hard to scan and group.
- Group related feedback using existing tags.
- Make common themes easier to scan.
- Avoid creating duplicate posts just to categorize a request.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or explain the outcome to Notis in plain language.
- 3In one instruction, ask Notis to match actionable feedback to an existing post and add a relevant existing tag when the theme is clear.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one parsed example and verify the post and tag.
Questions about this workflow
Does this create a tag if the tag is missing?
No. This action adds a tag to a post and requires an existing tag. Ask Notis to report missing tags for review.
What if the theme does not clearly match a tag?
Instruct Notis to leave the post unchanged and report the uncertain item.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Canny. A trigger fires from one place; an action lands in another.
Airparser triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airparser and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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