Record customer support for existing Canny requests
Capture a customer's explicit support for a request without manually switching from parsed feedback to Canny.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Vote
Records a vote for a post.
Why this helps
Customer demand can go uncounted when messages mention an existing request but no one records the vote.
- Record explicit support on the relevant existing post.
- Keep demand signals attached to the request being considered.
- Reduce repetitive manual vote entry.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what outcome you want in plain language.
- 3In one instruction, ask Notis to create a vote only when the customer identity, matching post, and explicit support are clear.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and verify the voter and post.
Questions about this workflow
Can this create a vote for a vague mention?
It should only record a vote when the parsed message clearly expresses support and the user and post can be identified.
Can the vote retain the original time?
The listed action optionally supports an original creation time. Use it only when Airparser provides a reliable timestamp.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Canny. A trigger fires from one place; an action lands in another.
Airparser triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Airparser and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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