Connect customer complaints to Bugsnag errors
Give a complaint a technical follow-up without making someone search Bugsnag from scratch.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Errors on Project
Lists the errors in a project.
Why this helps
A customer report may describe a production issue in plain language, leaving the team to translate it into a Bugsnag search.
- Bring customer context into error review faster.
- Reduce time spent searching through a project error list.
- Return a concise set of candidate errors for human review.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Bugsnag once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to use the parsed complaint to list relevant errors in the confirmed Bugsnag project and summarize likely matches.
- 4Choose the webhook trigger and choose where run reports should go.
- 5Test with one real parsed complaint and verify the returned errors.
Questions about this workflow
Can this determine which project to search?
The automation needs a confirmed project identifier or enough information in the report to identify one. Do not assume a project that was not supplied.
Does it change error status?
No. This workflow lists errors for review. A person can decide what action to take next.
What if the complaint does not include technical details?
Notis can still search using the details available, but the results may be broad. Missing technical context should be treated as unknown.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Bugsnag. A trigger fires from one place; an action lands in another.
Airparser triggers
Bugsnag actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Update Errors
Applies the same update to multiple errors in a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Collaborator to Teams
Adds a collaborator to selected teams or every team in an organization; requires admin access.
Configure Integration
Configures a new integration for a project.
Add Collaborators to Team
Adds selected or all organization collaborators to a team; requires admin access.
Invite Collaborator
Invites a collaborator to an organization.
Create Custom Event Field
Creates a custom event field for filtering and grouping project events.
Create Saved Search
Creates a saved search for a project's error filters and sorting.
Confirm Project Event Data Deletion
Confirms a deletion request in AWAITING_CONFIRMATION status and proceeds with event data deletion.
Connect any two apps with Notis in the middle.
Airparser and Bugsnag, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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