Give parsed support cases a Botpress thread
Start a conversation from structured case details so a new support request has a clear place to continue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
BOTPRESS_CREATE_CONVERSATION
Creates a new conversation thread; required tags depend on the integration.
Why this helps
Support requests can sit in parsed documents while someone manually creates the conversation needed to handle them.
- Reduce the steps between intake and a conversation.
- Create a thread only for cases that meet your criteria.
- Keep a report of workflow runs.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Botpress once in Notis.
- 2Create an automation in the portal or by telling Notis what outcome you want.
- 3In one instruction, define qualifying support cases and require all integration tags.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real case payload.
Questions about this workflow
Does this assign the case to a support agent?
No assignment action is listed. This workflow creates a conversation using the supported action.
What if the payload is incomplete?
Instruct Notis to skip conversation creation and report what information or tags are missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Botpress. A trigger fires from one place; an action lands in another.
Airparser triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Permanently deletes a file from a bot’s storage; this cannot be undone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Break Down Workspace Usage By Bot
Breaks down workspace usage by bot, including invocations, storage, and AI spending.
Get Account
Retrieves details of the authenticated account.
BOTPRESS_CHARGE_WORKSPACE_UNPAID_INVOICES
Charges unpaid invoices for a workspace and returns which payments succeeded or failed.
LIST_BOT_ISSUES
Lists issues associated with a bot.
Check Handle Availability
Checks whether a workspace handle is available and suggests alternatives if it is taken.
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
BOTPRESS_CREATE_ADMIN_INTEGRATION
Creates an integration in a workspace.
Connect any two apps with Notis in the middle.
Airparser and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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